FAQ

What exactly is a “Preorder”?

A preorder means you’re ordering fabric before it’s printed.

Instead of holding large amounts of stock, we:
• Open a preorder window
• Collect orders
• Print only what’s been ordered
• Ship once the fabric arrives and is cut

This keeps things sustainable and allows us to offer a much wider range of designs and bases.

Shipping times

Preorders
Our current preorder turnaround time is 6–8 weeks from round closure.
While we often complete orders sooner (recent rounds have averaged closer to 5 weeks), we always ask customers to allow the full quoted timeframe.

Retail Orders
Retail orders are typically dispatched within 3 business days, and most ship the next business day.

If you need an order sooner, please reach out — I’ll always do my best to help where possible, and we can look at express shipping options if needed 🙏

What is the benefit of a preorder to you as a customer?

• Preorders are offered at a slightly discounted price compared to retail
• Choose exactly the base you want for the print you love
• Secure your fabric without the stress of “fastest fingers” launch days
• Opportunity to request custom scaling or edits — if you ever want something adjusted, feel free to reach out and we’ll see what’s possible 🙏Answer

Do you offer returns?

Because all fabric is custom printed:
• We can’t accept returns for change of mind
• Small colour variations can occur due to screen differences

If there’s ever a fault or we’ve made a mistake with your order, we’ll absolutely make it right — so please do reach out 🙏
(A fault includes printing defects or incorrect print/base supplied.)

Do you offer combined shipping?

Unfortunately, we aren’t able to offer combined shipping at this time, as orders are processed and dispatched separately.

How can I pay for my pretties? (Payment methods)

We currently offer Afterpay, PayPal, and Shopify Payments.

Do you offer Gift Vouchers?

I do ❤️
You’ll find them under the Retail section of the menu.

How do I keep up to date on the daily and become a VIP in the Inklings world?

The Inklings and the Kraken Facebook group is a fantastic way to stay in touch and in the loop. Myself and my fabulous team update the group regularly with news of upcoming rounds, preorder updates, and more.

We’ve also built an inclusive, safe, and inspiring community of sewists where we can share all our pretties with each other.

👉 https://www.facebook.com/groups/inklingsandthekraken

You don’t need Facebook to order — all key updates are also shared via email.

Do you have a bricks and mortar store I can come and pat the pretty fabrics?

Oh, that’s the dream, isn’t it? A store surrounded by all the fabrics and bits — “Hills are alive with the sound of music” style, arms out, twirling in the middle. Sigh.

Unfortunately, no — we are an online-only store at this time.

What are your fabric bases?

This is our current list of bases. It’s always evolving — new bases may be added, and occasionally some may be removed.

Printed Fabric Bases:
• Cotton Lycra Knit — 220–240gsm, 95% Cotton / 5% Spandex
• Bamboo Lycra — 240gsm, 95% Bamboo / 5% Spandex
• French Terry — 280gsm, 95% Cotton / 5% Spandex
• Cotton Woven — 150gsm, 100% Cotton
• Canvas — 280gsm, 100% Cotton

• Swim Fabric — 240gsm, 85% Polyester / 15% Spandex
• Sports Performance (Athletic Knit) — 85% Polyester / 15% Spandex
• Boardshort — 120gsm, 100% Polyester (width approx. 144–147cm)

• Squish — 380gsm, 92% Polyester / 8% Spandex
• Minky — 240gsm, 100% Polyester
• Bamboo Ribbing

• Buttery Smooth Synthetic Leather — softer, slightly thinner, smooth surface, woven back
• Standard Synthetic Leather — thicker, textured surface, woven back

Get in touch

Have questions about your order, or a general enquiry?